Cleaning Site Supervisor required for New Square


Axis cleaning and support services is a nationwide cleaning, property maintenance, and supplies business. We take pride in providing our clients with the highest calibre of staff to meet clients’ needs at an affordable and competitive rate, whilst offering guaranteed cleaning expertise and knowledge.

Our services range from office and retails cleaning, washroom services, waste and recycling services, industrial cleaning, through to specialist services including janitorial supply and property maintenance. Such solutions are delivered to a broad range of clients and sectors throughout the UK, including commercial office space, shopping centres, manufacturing, leisure and education.

W tailor our solutions to the needs of the customer and whether you require a single or multi service solution, our dedicated and experience teams will achieve results and exceed expectations.

With over 4,000 group employees and 8 regional UK offices, the Axis Group are perfectly positioned to deliver award winning security, innovative cleaning or a joint services solution which encapsulates the best of both

We are an ‘Equal Opportunities’ employer and abide by the ‘Working Time Directive’.


To supervise the cleaning team to ensure consistently deliver the highest standard of cleaning and associated contracted services to the Client’s Centre in line with the contract specification

Role Requirements:
6 months probationary period

£9.10 per hour. Paid monthly

38 hours per week. working 5 out of 7 days to include mornings, evenings and weekends depending on the business needs, so must be fully flexible

Supervisory experience essential. Show initiative and be able to operate under given budgets and effectively lead a team

The cleaning role is primarily based at New Square Shopping Centre

Cleaning supervision duties will include all routine tasks that are relevant at our client’s site. To work as part of a large cleaning team in the retails environment. Previous supervisory/training experience essential and experience with scrubber dryers, buffers, compactors an advantage

Any other tasks identified by the management team

Specific duties:

  • Punctuality – arrives before the shift start time, books on duty, stores personal items
  • Communication – is polite at all times, demonstrates customer service, is not engaged in casual conversations and escalates any issues of concern or risk to management
  • Breaks – agrees any breaks that are relevant with management and takes them at the times directed
  • Dress code- is dressed in company uniform, maintaining good personal hygiene and clean clothes
  • Staff relations – is polite, responds to requests within cleaning role, does not stand and distract others

Essential criteria to meet:

  • be able to deliver a high standard of customer service
  • Have previous experience as a cleaning supervisor
  • be able to undertake all cleaning and supervisory duties tasked
  • Have ability to work the hours tasked without management – be knowledgeable of Microsoft word and excel

Desirable criteria to meet:

  • be smart and well presented
  • have effective communication skills
  • be able to demonstrate previous experience with scrubber dryers, buffers

Documentation that must be provided by the applicant upon request:

  • Passport or full birth certificate
  • Visa (if relevant)
  • Bank statements with account number, sort code and address
  • 2 x proofs of address (such as utility bills)
  • Proof if National Insurance Number
  • Details of 2 personal references (that must not be relatives or live at the same address

Please read the below carefully as before applying for this role you must:

  1. Be confident that you will be able to undertake 100% of all the specific duties
  2. Meet ALL of the criteria listed in the advertisement. Partial compliance is not acceptable
  3. Ensure all CV evidences your skills, qualities and career history that make you suitable for this role
  4. Be able to provide all the documentation when requested
  5. Send your CV and any relevant cover letter to if you wish to be considered for this role and ensure you type: ‘CSSWTBROM0409’ in the subject line of any email you send
  6. Assume that if you have not heard anything within a month of your initial contact then you have not been successful on this occasion. Thank you for expressing your interest in working for the Axis Group